Glasses are dishwasher safe.
To avoid stains:
use soft water (low mineral content)
To avoid scratches:
Avoid glass contact with other glass or metal
To remove stains:
use white vinegar
If available, use a stemware rack
If washing by hand:
Wash the glass under warm water (use detergent and rinse the glass carefully)
Glass polishing:
Use two polishing cloths, never hold the glass by the base to polish the bowl
Stem snap:
Occurs through mishandling = torque or bend pressure at the stem
Storage:
Avoid glass storage in kitchen cabinets which have strong aromas that translates into glass
Microfiber Polishing Cloth:
Wash at boiling temperature (to kill bacteria) with odorless soap
Should be machine washed at min. 170° F/75° C
Never use fabric softener when rinsing your microfiber polishing cloth (avoids grease film on surface)
Ground Shipping:
Most purchases are shipped to arrive within 5 to 7 business days of receipt of the order.
Sorry, but we do not ship to P.O. or APO Boxes at this time.
All orders from our inventory are shipped via UPS Ground. Furniture & Area Rug orders will be drop-shipped by our partners.
Expedited Shipping:
All orders placed before 12pm Monday-Friday will be shipped out the same day. Orders placed after 12pm Monday-Friday will be shipped out the morning of the next business day. Orders placed on Saturday, Sunday or holidays will be shipped the next business day.
This item is available for free on-island delivery & curbside pickup.
Returns & Exchanges:
If you're not completely satisfied with your purchase, we will gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. To begin a return, please email us at returns@nantucketlooms.com to request a return label and state your reason for returning. The cost of shipping will be deducted from the amount of your refund. Please note that original shipping charges are non-refundable, unless the item received is incorrect or damaged.
