Production & Shipping
Because every order is custom and made especially for you, production and shipping can take up to 4-7 weeks.
Inspection Upon Delivery
Once furniture is delivered, inspect for any damages. Damages must be taken up with the delivery driver.
Return Policy
Furniture orders placed online are ordered especially for you and may not be cancelled. We do not accept returns on these items.
Cancellations
Custom furniture orders may not be canceled. When you submit your order online, it is instantly entered into our database, your order confirmation email is sent, and your payment is verified by our system. A sample of your fabric, as well as the details of your order, will be mailed to you the next business day. To speak with our Customer Care Team to inquire about your order, please call us at 508-228-1908 or email us at info@nantucketlooms.com. We are available to assist you Monday through Friday from 9 am to 5:30 pm (EST).
